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About Us

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Since 1966, the West Yavapai Guidance Clinic (WYGC) has been offering high-quality, client-centered mental health, crisis intervention, and addiction services to residents of Yavapai County, Arizona. The Clinic was established in 1966 by a group of visionary volunteers, who believed it was possible to live in a community where the health care needs of all were met.

WYGC offers a vast array of services for adults, families and children living with mental and behavioralwindsongsignfinalpic health disorders, from case management and counseling to supportive housing and vocational rehabilitation. It is the largest local non-profit provider of behavioral health and crisis intervention services in Yavapai County, and serves approximately 7,000 people annually. Services offered by West Yavapai Guidance Clinic are based on a foundational belief that most emotional problems and behavioral health disorders result from an interplay between biological, social and psychological factors.

Within this orientation, WYGC provides services to clients within the least restrictive setting possible with a respect for the client’s spiritual values and cultural context. WYGC recognizes the importance of client participation in determining the direction of their treatment and, where appropriate, sees the family and other natural support systems as an important component of care. The dedication and commitment of WYGC staff members creates an environment for client growth. Staff are recognized for their dedication to the mission of WYGC and the clients served whenever possible.

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Laura Norman presents Adam Brewer of the ACT Team with a staff honor

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Children’s Program staffers Kim Millard and Cristi Morrison are 2015 staff scholarship recipients.

Clients are viewed as unique individuals with unique strengths and limitations. Each deserves the opportunity to achieve the highest level of health and self-sufficiency possible.

To the greatest extent possible, clients are expected to accept personal responsibility for achieving the maximum benefit from the services offered. Accordingly, WYGC views clients in treatment as benefiting from a mutual orientation to recovery based upon principles of:

  • Hope
  • Personal responsibility
  • Empowerment
  • A worthwhile niche or role in life

 

Accreditation and Accolades

The Medical Facilities Licensure and Behavioral Health Licensure oversees the West Yavapai Guidance Clinic (WYGC) for a wide range of behavioral health services.

WYGC earned re-accreditation in 2015 from the Joint Commission. Should you want to report concerns about client safety and quality of care, please contact West Yavapai Guidance Clinic Management, or the Joint Commission. West Yavapai Guidance Clinic’s Windhaven Psyc07_goldsealhiatric Hospital became Medicare A certified in 2010, which is another demonstration of our agency’s focus on high-quality care and patient safety.

The mission of West Yavapai Guidance Clinic is to provide high quality behavioral health services in a professional environment which is sensitive to individual and community needs and resources. West Yavapai Guidance Clinic and Windhaven Psychiatric Hospital will exercise a leadership role in providing accessible and affordable services to individuals, families, organizations, and the community.

To raise an issue with Administration, or to file a complaint or grievance, call the Office of Client Relations at 928-445-5211, ext 3615. Also, should you need oral interpreter services and services for the hearing impaired, those will be provided for you.


 

How is WYGC funded?

West Yavapai Guidance Clinic is contracted through Health Choice Integrated Care, the Regional Behavioral Health Authority for Apache, Coconino, Gila, Mohave, Navajo, and Yavapai counties.  Funds for services are provided through a contract with the Arizona Department of Health Services/Division of Behavioral Health Services and AHCCCS. In addition to these funds, the Clinic relies on local contracts and third party payments.

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Click below for HCIC Member handbook in English:
HCIC Handbook English

Click below for HCIC Member handbook in Spanish:
HCIC Handbook Spanish

Grants and donations are another important part of WYGC’s funding – to learn more about how to support mental health care in western Yavapai County, go the WYGC Foundation page of this website or use the For Online Giving link.